About Conflict Management

The "Conflict Management" course equips participants with skills to handle conflicts effectively. It covers conflict identification, resolution strategies, and communication techniques. Participants learn to navigate diverse perspectives and reach collaborative solutions. The course emphasizes understanding underlying issues and emotions, fostering a holistic approach to conflict. By mastering these techniques, individuals can defuse tensions, enhance team dynamics, and improve organizational efficiency. Successful completion of the "Conflict Management" course showcases the ability to adeptly manage disputes, demonstrating leadership and promoting a harmonious work environment.

Course Duration:

6weeks

Eligibility:

All aspiring professionals, enthusiastic to accelerate their career in an organization.

Pass in Bachelor / Master’s Degree or equivalent with 50% marks.

Course Fee:

USD 990 or AED 3636

Limited Time Offer:

USD 597 or AED 2190

This Is What You'll Learn In The Training

Module 1: Introduction to Conflict Management

Understanding Conflict: Definition and Types

Importance of Conflict Management Skills

The Conflict Resolution Process

Ethical Considerations in Conflict Management

Module 3: Analyzing the Root Causes of Conflict

Identifying Underlying Issues in Conflict Situations

Personal and Interpersonal Factors Contributing to Conflict

Cultural and Diversity Factors in Conflict

Power Dynamics and Conflict Triggers

Module 5: Emotional Intelligence in Conflict Management

Understanding Emotional Intelligence and Its Role

Emotion Regulation During Conflict

Using Emotional Awareness to De-escalate Situations

Empathy and Building Rapport in Conflict Resolution

Module 7: Mediation and Facilitation

Introduction to Mediation and Facilitation

Mediator's Role and Skills

Steps in the Mediation Process

Facilitating Productive Group Discussions

Module 9: Organizational Conflict Management

Conflict in the Workplace: Causes and Impact

Conflict Resolution in Teams and Groups

Conflict and Leadership: Strategies for Managers

Building a Positive Conflict Resolution Culture

Module 2: Communication Skills for Conflict Management

Effective Communication: Key to Conflict Resolution

Active Listening and Empathetic Responses

Nonverbal Communication and Its Impact on Conflict

Constructive Feedback and Assertiveness in Communication

Module 4: Negotiation and Problem-Solving

Principles of Successful Negotiation

Integrative vs. Distributive Negotiation Strategies

Generating Win-Win Solutions

Overcoming Impasses and Deadlocks in Negotiations

Module 6: Conflict Resolution Styles

Thomas-Kilmann Conflict Mode Instrument (TKI)

Collaborative Conflict Resolution Style

Compromising as a Conflict Management Approach

When to Use Avoidance and Competition Strategies

Module 8: Managing High-Conflict Personalities

Identifying and Understanding High-Conflict Individuals

Dealing with Aggressive and Passive-Aggressive Behavior

Strategies for Managing Manipulative Behavior

Setting Boundaries and Maintaining Professionalism

Module 10: Conflict Prevention and Future Growth

Proactive Steps for Conflict Prevention

Continuous Learning from Conflict Situations

Using Conflict as a Catalyst for Positive Change

Personal Development and Growth Through Conflict

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About Conflict Management

Course Duration:

This Is What You'll Learn In The Training

Are you ready to launch your career as a Green Building Professional?

Your journey starts now !

Are you ready to launch your career as a
Green Building Professional?